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Privacy Policy

Effective Date: March 24, 2026

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1. Introduction

Welcome to TOM'S & TRD SHOP ("we", "us", or "our"), operating through toms-trd.com.hk. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our automotive parts and accessories, or interact with our services.

By using our website, you consent to the data practices described in this policy.
 

2. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you use our site.

  • Personal Information: When you make a purchase, register for an account, or contact us, we may collect your name, email address, phone number (including WhatsApp), shipping and billing addresses, and payment details.

  • Vehicle Information: To ensure accurate parts fitment (e.g., for your Toyota, Lexus, or other JDM vehicles), we may collect details about your vehicle, such as the make, model, year, and chassis number.

  • Automatically Collected Data: We automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, and your interactions with our site.
     

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process transactions, verify payments, and arrange for shipping, delivery, or in-store pickup.

  • Customer Service: To provide support, respond to inquiries, and communicate with you regarding your orders, pre-orders, and vehicle servicing appointments.

  • Marketing & Promotions: With your consent, to send you newsletters, special offers, and updates on new products (such as TOM'S, TRD, GR, or WedsSport parts). You may opt out of these communications at any time.

  • Website Improvement: To analyze website usage (via our platform, Interactive Studio) and improve our site’s functionality, layout, and product offerings.
     

4. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share data with trusted third-party vendors who assist us in operating our website, processing payments (e.g., payment gateways), and delivering packages (e.g., couriers).

  • Legal Compliance: We may disclose your information if required by law or in response to a valid request by public authorities, including to comply with the laws of the Hong Kong Special Administrative Region.
     

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, keep track of items in your shopping cart, and understand how you interact with our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some portions of our website may not function properly without them.
 

6. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law for tax and accounting purposes.
 

7. Your Rights (Under Hong Kong PDPO)

In accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, you have the right to:

  • Check whether we hold personal data about you and access such data.

  • Request correction of any inaccurate personal data we hold about you.

  • Ascertain our policies and practices in relation to personal data.

  • Opt out of receiving direct marketing communications from us at any time.
     

8. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or your personal data, please contact us at:

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TOM'S & TRD SHOP

  • Address: Shop 3A, G/F, Harmony Garden, 61 Kowloon City Road, To Kwa Wan, Kowloon, Hong Kong

  • Email: info@tomsracing.com.hk

  • Phone: 2783 0993

  • WhatsApp: 6655 3344

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私隱政策 

生效日期： 2026年3月24日

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1. 簡介

歡迎來到 TOM'S & TRD SHOP（下稱「我們」或「本公司」），我們的網址為 toms-trd.com.hk。我們致力保護您的個人資料及私隱。本私隱政策說明了當您瀏覽我們的網站、購買汽車零件及配件或使用我們的服務時，我們如何收集、使用、披露及保護您的資料。使用本網站即表示您同意本政策中所述的資料處理作業。

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2. 我們收集的資訊

我們會收集您直接提供的資料，以及當您使用我們網站時自動收集的數據。

  • 個人資料： 當您購物、註冊帳戶或聯絡我們時，我們可能會收集您的姓名、電郵地址、電話號碼（包括 WhatsApp）、送貨和賬單地址以及付款詳情。

  • 車輛資料： 為確保零件精確匹配（例如您的 Toyota、Lexus 或其他 JDM 車款），我們可能會收集有關您車輛的詳細資訊，例如品牌、型號、年份和底盤號碼。

  • 自動收集的數據： 我們會自動收集有關您的設備及瀏覽行為的特定資訊，包括您的 IP 地址、瀏覽器類型、操作系統、引薦網址以及您與我們網站的互動。​

 

3. 我們如何使用您的資訊

我們將收集到的資料用於以下用途：

  • 訂單處理： 處理交易、核實付款以及安排送貨或門市自取。

  • 客戶服務： 提供支援、回應查詢，以及就您的訂單、預購和車輛保養預約與您聯絡。

  • 市場營銷及推廣： 在獲得您同意的情況下，向您發送電子報、特別優惠及新產品資訊（例如 TOM'S、TRD、GR 或 WedsSport 零件）。您可以隨時取消訂閱這些通訊。

  • 網站改進： 分析網站使用情況並改善我們網站的功能、版面設計和產品內容。​

 

4. 我們如何分享您的資訊

我們絕對不會向第三方出售或出租您的個人資料。我們僅在以下情況分享您的資訊：

  • 服務供應商： 我們會與協助我們營運網站、處理付款（例如支付網關）和運送包裹（例如速遞公司）的可靠第三方供應商分享數據。

  • 法律合規： 如果法律要求或應公共機構的有效請求（包括遵守香港特別行政區的法律），我們可能會披露您的資訊。​


5. Cookies 及追蹤技術

我們的網站使用「Cookies」來提升您的瀏覽體驗。Cookies 是儲存在您設備上的小型數據文件，幫助我們記住您的偏好、追蹤購物車內的商品，並了解您如何與我們的網站互動。您可以設定瀏覽器拒絕所有 Cookies 或在發送 Cookie 時提示；然而，如果沒有 Cookies，我們網站的某些部分可能無法正常運作。

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6. 數據安全及保留

我們採取合理的行政、技術和實體安全措施，保護您的個人資料免受未經授權的存取、更改或披露。我們僅在本私隱政策所述目的之必要期間內，或按照稅務及會計等法律要求保留您的個人資料。

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7. 您的權利（根據香港《個人資料（私隱）條例》）

根據香港《個人資料（私隱）條例》（PDPO），您有權：

  • 查閱我們是否持有您的個人資料並獲取該等資料的副本。

  • 要求更正我們持有關於您的任何不準確的個人資料。

  • 了解我們有關個人資料的政策及實務。

  • 隨時拒絕接收我們的直接促銷通訊。

 

8. 聯絡我們

如果您對本私隱政策或您的個人資料有任何疑問、意見或要求，請透過以下方式聯絡我們：

TOM'S & TRD SHOP

  • 地址： 香港九龍土瓜灣九龍城道61號同興花園地下3A舖

  • 電郵： info@tomsracing.com.hk

  • 電話： 2783 0993

  • WhatsApp： 6655 3344

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